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Football Insights
Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Insights.

01

Does Football Insights offer a free trial for new subscribers?

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Yes, Football Insights provides a 7‑day free trial that gives full access to all premium predictions and tools. No credit card is required to start the trial; after 7 days you can choose a paid plan or cancel without charge.

02

What payment methods does Football Insights accept for subscriptions?

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Football Insights accepts Visa, Mastercard, PayPal, Skrill, Neteller, and direct bank transfer. Crypto payments (BTC, ETH, USDT) are also supported. All transactions are secured with 256‑bit SSL encryption.

03

How does Football Insights calculate its match predictions and what data sources does it use?

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Predictions are generated by a proprietary model that ingests team form, head‑to‑head history, player injuries, and advanced metrics such as expected goals (xG) and possession rates. The model is updated daily with the latest official match data from FIFA and league feeds.

04

What does the confidence rating on each prediction mean and how should I use it?

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The confidence rating is a percentage (0‑100%) that reflects the model's certainty based on data quality and historical accuracy. A rating above 70% generally indicates a stronger edge, while anything below 50% suggests higher uncertainty; use it as a guide, not a guarantee.

05

Is Football Insights licensed and does it comply with responsible gambling regulations?

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Football Insights operates under a gambling content license issued by the Malta Gaming Authority (MGA) and adheres to the European Gaming & Betting Association's standards for responsible gambling. We require age verification at signup and provide tools such as deposit limits and self‑exclusion options.

06

How can I cancel my subscription and request a refund?

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You can cancel at any time from the Account Settings page; cancellation takes effect at the end of the current billing period. Refunds are considered within 14 days of purchase if you haven't used premium content; contact [email protected] with your account details to initiate a refund.